intel r watchdog timer driver device manager

I suspect the greater version in Device Manager that causes SupportAssist to stop looping endlessly would also prevent SA from correctly detecting & offering future non-problematic updates that were actually newer but still had a lower version than the one shown in Device Mgr. It's encouraging to know you rarely have trouble with drivers. Funny thing is, having owned PC's for past 30+ years, I was capable of getting to the bottom of these things myself without Dell's support, I was just hoping they could help 'save' me some time. Then I realized I wasted 4 days writing to people who didn't understand my reply or didn't spend the 30 seconds it took to read it. Their second reply was a link to the BIOS update download page with instruction to update the BIOS. All but the problematic update was already up to date and I told them so in my reply and supplied the updated version numbers as well. Their first reply asked me to update my BIOS, update SupportAssist, update all my drivers, and make windows updates. With this recent update issue I initially opened an email support ticket with Dell. I abandoned the thread after 7 days when it became clear I was wasting huge amounts of time following advice that didn't work as expected. I wasn't happy with the support I got from Dell when I sought advice on installing a SSD as the OS drive. Unlike you my warranty started in January when I purchased my first Dell desktop. So it was a twofold test, a) watch the date in Programs & Features to see if it changed and b) hope it would downgrade to v11. As it turned out, Install is the only option available while the newer driver is installed.

That made me curious to know which update method modified Programs & Features, was it SupportAssist, Repair, Remove or Install. driver was present in Device Mgr and THEN I discovered the Intel Management Engine 'Components' in Windows 10 Programs & Features, but it had the previous day's date. All my tests up to that point were performed while the outdated v11. Normally I wouldn't purposely install a lesser driver but it was a stone left unturned during my troubleshooting.

Intel r watchdog timer driver device manager